Privacy Policy

1. Data Controller
The data controller is:
SOURCE ENERGY Ivan Lah s.p.
Puhova ulica 3, 1000 Ljubljana, Slovenia
Email: info@thesourcecard.com

 

2. Types of Data Collected
We collect the following types of data voluntarily provided by users:

  • Name and surname

  • Shipping and billing address

  • Email address

  • Phone number

  • Order details

  • Information entered through forms (e.g., activation, newsletter)

We may also collect technical data:

  • IP address

  • Device and browser type

  • Time of access

  • Cookies (see Cookie Policy)

 

3. Purpose of Data Processing
Personal data is used exclusively for:

  • Order processing and delivery

  • Customer support and communication

  • Sending newsletters (with consent)

  • Website traffic analysis and performance improvement

 

4. Legal Basis for Processing
Data is processed based on:

  • Contractual necessity (e.g., to fulfill your order)

  • Your consent (e.g., newsletter signup)

  • Legitimate interests (security, website optimization)

 

5. Data Retention
We store your data only as long as necessary:

  • For fulfilling your purchase and delivery

  • Up to 5 years after the order (legal and accounting purposes)

  • Newsletter emails: until unsubscribed

 

6. Sharing of Data
We do not sell your personal data.
Data may be shared with trusted service providers for:

  • Delivery services (e.g., postal services)

  • Payment processing (e.g., Revolut, PayPal)

  • Website hosting and analytics (e.g., Google Analytics, Facebook Pixel)

 

7. Your Rights
In accordance with GDPR, you have the right to:

  • Access your data

  • Rectify or erase your data

  • Restrict or object to data processing

  • Data portability

  • File a complaint with the Slovenian Information Commissioner

 

8. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, misuse, or loss.

 

9. Cookies and Tracking
We use cookies for better user experience, analytics, and marketing.
For more details, see our [Cookie Policy].

 

10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be published on our website with the updated date.

 

Last Updated: 27 June 2025

Disclaimer: Products, content, and activations provided by SOURCE ENERGY Ivan Lah s.p. are not medical devices. They do not replace medical treatment, diagnosis, or therapy. They are intended for symbolic, energetic, and personal growth purposes only. Use of the product is subjective, and results may vary from person to person. By using the product, the customer agrees that the provider holds no liability for the user’s health or life circumstances.